The Willows is a residential home for adults who have learning disabilities and complex needs, including behaviours that may challenge, autism and other associated issues.
The Willows is a handsome, well-proportioned Victorian house located in the heart of Warminster. It provides generous accommodation for up to ten people over three floors and is situated in beautiful, private landscaped gardens.
We believe that anyone living at The Willows should have the same care and opportunities as they would in their own home. That’s why we recognise, respect and support individuality, encouraging people to take as much control of their lives and decision making as they can, while offering care, support and guidance.
Our specialist team are experts in person-centred assistance and our range of services and strategies can help individuals to manage complex behaviours effectively.
All staff working at the service undertake accredited Positive Behaviour Support training.
Support at The Willows is precisely tailored to the needs and wishes of the individual. We try to achieve not only what is important for someone but also what is important to him or her. This holistic approach is very person-centred and promotes positive outcomes and development of skills for life and leisure.
We work with individuals, and those significant in their lives, to set - and achieve - short, medium, and long term goals. These change over time, so our support plans are regularly reviewed and updated as necessary.
"I always thought that my brother was happy. I never realised that he could be even happier as he is now thanks to the support that he has received from the staff and management at the Willows."
Our techniques include:
- Structured and robust behavioural management
- Positive behaviour support for complex behaviour
- Intensive but not risk averse support plans
- Encouragement of independence
- Total communication to ensure everyone actively participates in planned care
- Continuous assessment and review to ensure a responsive service
Meet the Manager: Pete Bates
The registered manager for the Willows. He has worked in health and social care for 26 years with people with learning disabilities and complex needs. He has worked in England and Wales in both the private and charitable sectors at Manager and Regional Manager level.
Pete is our Positive Behaviour support lead, overseeing the delivery of Positive Behaviour Management training for all our services. He has attained a Level 5 diploma in Health and Social Care and is a Manual Handling Trainer and Person-centred Planning facilitator.